Terms and conditions

The following terms and conditions apply to the use of Registry of Births, Deaths and Marriages (RBDM) family history research service in Queensland.

Terms of agreement
By accessing the RBDM webpages you agree to be bound by the terms of this agreement. The privacy, ( https://www.qld.gov.au/legal/privacy/ ) disclaimer, and copyright ( https://www.qld.gov.au/legal/copyright/ ) statements on the Queensland Government website form part of this agreement.

We have the right to change or discontinue the provisions or any feature on the RBDM webpages at any time without notice, including pricing and access to particular historical records or online services.

SSQ website terms
When you order a historical record, you will be transferred to the SSQ website to complete your payment. By using the SSQ website you agree to the terms and conditions ( https://www.qld.gov.au/legal/disclaimer/ ) contained on that site.

QGov website terms
When you create a QGov account and use the QGov website, you agree to the terms and conditions ( https://identity.qld.gov.au/help/terms.html ) contained on that site. The digital images you purchase will be made available to you under your QGov account and will always be available to you in the future. You will be transferred to the QGov website.

Digital image
You can download and print a purchased image from the SSQ receipt page immediately, and from our family history service when you are logged into your QGov account.

Linked websites disclaimer
We make no representations about any other website which you may access through the RBDM webpages, including the SSQ and QGov websites. SSQ and QGov are independent from the RBDM webpages, and we have no control over the content or availability of those websites or services.

Liability and indemnity
To the maximum extent permitted by law, you agree that RBDM is not liable to you, or any third party who claims against you, for any direct, indirect, incidental or consequential loss or damage (including liability in negligence) that may occur through the use of the RBDM webpages or an historical record (for example, without limitation, inaccurate or incomplete information) and you agree to indemnify RBDM against all claims for loss or damage and any other liability arising out of your use of the RBDM webpages or an historical record.

For more information consult the disclaimer statement ( https://www.qld.gov.au/legal/disclaimer/ ) on the Queensland Government website.

To the extent to which copyright subsists in an historical record, RBDM asserts its rights as the copyright owner. You do not acquire ownership of any intellectual property rights in any part of any historical record by virtue of this agreement. Except for purposes permitted by the Copyright Act 1968, RBDM does not grant you permission to resell, reproduce, swap, share, trade, copy, adapt, publish, distribute or commercialise a historical record.

For more information consult the copyright statement ( https://www.qld.gov.au/legal/copyright/ ) on the Queensland Government website.

Use of historical records
By purchasing any historical record from RBDM, you agree to use this information for your personal and non-commercial purposes only.

Your information technology
RBDM is not responsible for any problems with your computer hardware and software, computer settings, printer hardware and software or your ability to download, store or print a purchased historical record or any problems with your telecommunications services, or internet service provider.

Incorrect selection
You need to check your order is correct before purchasing. We will not refund any fee paid for the purchase of any historical record that you have ordered except where we have supplied a different record to the one ordered or where a refund is required by law.

The images provided are the best possible quality. The copies provided are scans of the original records and represent a true image of the original register record. RBDM cannot guarantee the legibility of any register images supplied to you as part of your purchase.

The purchase of any historical record in the form of a digital image is at your own risk.

Priority of provisions
To the extent of any inconsistency between the terms which comprise this agreement, the RBDM provisions will prevail over the Queensland Government website terms and the SSQ website terms, and the Queensland Government website terms will prevail over the SSQ website terms.

Any dispute arising out of or in connection with this agreement or use of this site should be emailed to us at bdm-mail@justice.qld.gov.au ( mailto:bdm-mail@justice.qld.gov.au )

Governing law
This agreement shall be governed by and interpreted in accordance with the laws of the State of Queensland, Australia.

Whole agreement
This agreement constitutes the whole agreement between RBDM and you, and supersedes all prior representations, agreements, statements and understandings, whether verbal or in writing.

None of the provisions in this agreement will be taken to be waived except by written notice signed by RBDM and you.